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Wondering why the Philippines has risen to prominence as a top outsourcing destination? Here are the key factors that make this vibrant and dynamic country a preferred choice for organizations worldwide:
01
High English Proficiency
Filipinos are proficient English speakers, ranking 18th globally in Education First's 2021 English Proficiency Index. English is an official language in the Philippines, integrated into the educational system and widely used in institutions.
02
Quality Graduates
Boasting outstanding universities and a youthful population, the Philippines produces highly skilled graduates in line with international education standards. With familiarity in Western business practices, Filipino professionals are well-equipped to collaborate seamlessly with Western companies.
03
Strong Work Ethic
Filipino teams are prized for their exceptional work ethic, integrity, loyalty, and service-oriented mindset. They contribute to a positive and respectful work environment, balancing fun and responsibility. Their calm demeanor under pressure and positive attitude enhance the success of outsourcing teams in the Philippines.
04
Government Support
The Philippine government actively supports the outsourcing industry, offering robust infrastructure and initiatives to assist outsourcing companies. This includes partnerships with universities, voucher systems for call center training, and tax incentives to encourage foreign investment.
05
Cultural Compatibility
Having been influenced by various foreign cultures due to historical colonization, Filipinos exhibit compatibility with Western ways of working. Their warm, hospitable, and customer-focused nature, combined with effective communication skills, makes them an excellent choice for BPO services.
06
Cost Efficiency
Collaborating with a reliable outsourcing provider in the Philippines allows businesses to achieve significant cost savings, up to 70%, on employment expenses. The lower cost of living in the Philippines not only benefits businesses but also enhances the lives of Filipino staff, creating long-term career opportunities.
Exemplary Skills and Attributes of Filipino Employees:
Exceptional Work Ethic
Demonstrating a strong commitment to diligently and consistently delivering high-quality work.
Commitment to Quality
Devoted to maintaining and exceeding standards, ensuring output aligns with the highest quality benchmarks.
Exceptional Communication Skills
Proficient in effective and clear communication, facilitating seamless collaboration within teams and with clients.
Adaptability
Displaying a remarkable ability to adapt to evolving work environments, challenges, and industry dynamics.
Creativity
Fostering innovative thinking and creative problem-solving to contribute fresh perspectives and solutions.
Positive Attitude Towards Work
Approaching tasks with enthusiasm, optimism, and a constructive mindset, enhancing overall workplace morale.
Technical Aptitude
Possessing a strong grasp of technical skills relevant to the job, contributing to efficient and effective task execution.
Willingness to Learn and Contribute
Eager to expand knowledge, open to learning new skills, and actively contributing to the growth and success of the team
Guidelines for Hiring Filipino Staff
1. Partner with EOSI, a Reputable Outsourcing Provider:
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Here at EOSI, we make sure that we collaborate with our clients, offering comprehensive recruitment and HR support, and ensuring a streamlined hiring process.
2. The Client Defines Qualifications that Match their Needs while EOSI Outsource for Them:
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Clients would outline talent's qualifications and specific job requirements, while EOSI outsources them, ensuring that they are given the best Filipino talent that would help them be successful in achieving their goals as a company.
3. EOSI Conducts Rigorous Interviews and Selection Process:
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At EOSI, we implement thorough interview and selection processes and skill assessments to verify candidates' suitability for the role and cultural fit within our client's organization.
4. EOSI Provides Comprehensive Onboarding and Ongoing Training:
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We offer extensive onboarding programs and continuous training to bridge any cultural or language gaps, ensuring seamless integration into the company's work culture.
5. EOSI Establishes Regular Communication and Feedback Channels:
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We make sure to foster open lines of communication and feedback mechanisms to build a strong working relationship, ensuring mutual expectations are met and enhancing overall collaboration between employees and employers alike.